IDC analysts claim about 23% of businesses worldwide employ Salesforce CRM nowadays. At the same time, researchers state that the mentioned platform isn’t only about managing consumer relationships. Salesforce is widely used as a base for individual software development today. And the demand for such applications is growing rapidly. That’s especially fair for global brands. For their part, Noltic specialists conducted research and discovered well-known companies that employ Salesforce solutions the most presently.
Top Salesforce Software Users by Noltic Experts
First, The Hershey Company should be noted. This is an American chocolate manufacturer. The company is considered among the five largest sweets producers. Hershey’s is presented in about 80 countries and has thousands of reps holding local marketing campaigns.
Noltic.Com specialists say that the company started facing management difficulties while the net was becoming even wider. That’s why Hershey’s leaders decided to implement Salesforce mobile software into its global workflow. The application gives the enterprise the following benefits:
- ability to make cooperation with representatives more transparent;
- possibility to track the preferences of customers from different countries and, consequently, provide reps on the spot with more personalized advice;
- capability to share useful marketing information with representatives immediately.
Lastly, Hershey’s was able to avoid printing essential info on paper sheets after they integrated the Salesforce mobile app.
T-Mobile Is Also on the Board
The enterprise is a part of Deutsche Telekom AG. T-Mobile is actually an international holding company that operates GSM networks in European countries. The enterprise uses Salesforce software to simplify interactions with retail customers. Using the application, T-Mobile can do the things as follows:
- quick processing info about consumers;
- plain transfer of orders and info to the company’s existing server infrastructure;
- capturing leads as well as managing appointments.
According to Noltic experts, T-Mobile reps also gained wider opportunities to retain customers using the Salesforce solution. As a result, corporate effectiveness increased significantly.
Toyota Uses Salesforce Software, Too
The Japanese car manufacturer produces over eight million vehicles annually. Such a huge number of automobiles caused sales difficulties’ appearance. That’s why Toyota’s leaders created a closed network for its car owners only. This way, they simplified the interaction among the headquarters, dealership centers, and ordinary motorists. As a result, Toyota enhanced the clarity of branch cooperation, client experience, as well as corporate productivity generally.
Why Does Canon Employ Salesforce Solutions?
This enterprise is also from Japan. Noltic experts report that the company excels in a great number of direct sales. Such an approach to work requires employees from different branches to interact promptly. Therefore, Canon leaders launched a corporate network based on Salesforce for its reps. The solution allows one to collect client feedback, immediately process requests from professional photographers to test new company devices, and many more.
Will Salesforce Solutions Stay Relevant in the Future?
Business Research Insights states that the market of the specified software is growing by more than 15% annually today. And it’ll develop by at least 2028. Thus, analysts expect Salesforce-based applications will be even more popular in the future. To get further details on the mentioned market prospects, visit topical sites (e.g., noltic.com).