communication tips Archives

Having Difficult Conversations When it is Personal

September 26, 2015 by Elita Torres

As a leader, having difficult conversations is part of the job. I not only have had too many of them to count, but have coached many on how to have them. Although, it is never easy, it is not something I shy away from. I believe that it if the intention is to be transparent … Read more

Never Say This During A Disagreement – A Communication Tip

February 19, 2017July 22, 2015 by Elita Torres

Have you ever tried to get your point across to someone only to get frustrated because you feel they don’t understand? I have been there myself. Sometimes in our frustration, we make some communication mistakes. The other day I was coming out of a store and saw two women having a conversation. It was clear … Read more