Your employees are on the front line of your business, and the customer service that they provide will either make or break your sales and your reputation. This is why it’s absolutely vital that you not only get the right employees on board, but you also train them well and ensure high satisfaction levels at work by focusing on employee morale. In fact, employee morale has a direct effect on customer service; statistics show that customer retention is almost 20% higher when employees are engaged with their work. And, better morale in the workplace also leads to better productivity. Here are some of the best ways to improve employee morale in your workplace.
#1. Recognize Large and Small Accomplishments:
Recognizing an employee’s efforts is crucial, however, a survey by Gallup found that 65% of employees say that they haven’t been recognized for any positive work within the past year. When it comes to boosting morale in the workplace, a little appreciation can go a very long way. And, almost 60% of employees agree that this is the best way to help them improve their engagement.
#2. Take a Break:
Any good manager or business owner understands that working employees to the bone is never the best way to boost morale or productivity. It’s a good idea to plan a few events throughout the year that give your employees the chance to relax and unwind, for example, invite them to a family barbecue on the weekend, allow early finishes on Fridays, or get together for an employee meal or team building event. And, don’t forget about short breaks throughout the day, too – encouraging your employees to get up for five minutes, get a drink of water, and stretch their legs can make all the difference.
#3. Keep them Fed:
Hungry employees are always going to be more irritable than those who’ve eaten well, so use this to your advantage by providing office snacks to your hard-working team. There are several different office snack services to choose from, whether you want to treat them with little indulgences such as cupcakes and donuts or encourage healthy eating with fruit and nut platters. Head to Bevi to read more about a selection of snack services that you can choose for your office. There is a range of options to choose from, whether you want to provide your employees with meals for the office that they can choose themselves, or tasty snacks throughout the day. Bevi also provides a drinks service for the office, helping your employees to stay healthy and hydrated.
#4. Get Feedback:
Last but not least, never underestimate the power of simply asking your employees for feedback on your workplace. Remember that it’s easier than you think to misinterpret things, so the best way to ensure that you know just what your employees want is to ask them directly. Surveys, focus groups, and even informal chats can lead to great results.
Do you have any morale-boosting ideas to add? We’d love to hear from you in the comments.