Voice over IP, or VoIP for short, is one of the most revolutionary technologies in the world of telecommunications. And yet, so many businesses aren’t aware of its benefits. Some may think that they’re marginal, but depending on your line of business, they could completely transform the nature of your operation. VoIP can also be indispensable for companies who may be trying to transition to remote work. Let’s take a look at a few reasons why your business should be using a VoIP system.
Take Your Office Phone Wherever You Go
If you’re a contractor, wouldn’t you like to be able to have calls sent directly to your mobile when people call your office? Constantly having to deal with messages or making it more difficult for current and prospective customers to reach you could end up hurting you in the long run.
In the case you do get a voice message, how nice would it be to have a transcript sent to you directly by text? This could allow you to use important information on the fly without having to write down details. At the end of the day, VoIP is the best option for people who are constantly on the road and want to keep a close contact with their client base.
It’s Cheap and Convenient
If you have internet access, installing a VoIP system becomes a breeze. Not only that but if you decide to move, you can move with your current phone number too.
You will also be able to save on equipment. VoIP service providers like Lighthouse IT do a great job of keeping users updated and will provide their own equipment. This will allow you to save a lot of money on infrastructure as you’ll usually get equipment at a much lower price through your provider. You’ll also get much better rates on international calls.
It Facilitates Remote Working
Remote working is becoming the norm for many businesses, and VoIP makes it easier on you and your employees. Your employees can easily access voice data or faxes from wherever they are. VoIP is also more mobile than ever, which allows users to connect from abroad or their home office.
Tons of Additional Features
Another thing that makes VoIP such a great option is the wide number of additional features you’ll find. While things like voicemail, virtual numbers, and contact lists come standard, many still don’t understand how much more sophisticated they are when you’re using VoIP.
For instance, VoIP allows you to send messages and voicemails to other colleagues with a click and transcripts can be sent to your CRM for follow up and analysis. Different packages will have different features, and VoIP solutions are very flexible, so you won’t be having issues finding a custom VoIP service that will be tailored made for the needs of your organization.
As you can see, VoIP has many things going for it. If you were still unsure about its benefits, we hope we were able to sway your decision, but don’t hesitate to speak with a reputable provider today to see how VoIP technology could help your business.