Managing The Technical Aspects Of Your Business When You Know Nothing

The modern business infrastructure is changing at such a rate, that it can be difficult to keep up, even from the perspective of the person who’s in charge of it! When we have so many different progressions in terms of technology, it can be confusing when all you know how to do is to send a basic email. When there are so many different changes in technology, it can be difficult to keep up, but when you’re in charge, what are the best ways for you to manage these changes? How can you look after the technical aspect of your business, when you actually know nothing about it?

 

Outsourcing Could Help at The Very Beginning

This is one of the big lifesavers at the very outset. Outsourcing is one of the simplest and most effective ways to maximize your business, as it can save you money, but it means you have the right people with the right knowledge. Even something as basic as choosing a server for small business processes is made easier when you have the right advice. This could mean hiring technically minded staff for a short period of time, and, in the meantime, you can get as much information as possible from them. Or, on the other hand, you may want to have a dedicated service provider available so they can deal with all of the technical issues. This is beneficial if you don’t have a lot of money, because these service providers tend to deal with a lot of these technical problems for you for a monthly fee.

 

Have It Explained To You “Like An Orange”

If you are in a position where you need to know the technical details, but you don’t speak the language, it’s your duty, as a leader, to know exactly what is going on. Whether this means you need to explain this to your employees later on in a gathering, or you are meeting with clients, technical babble can embarrass you if you don’t know exactly what you’re saying. It’s one of the hallmarks of a great entrepreneur, that they have the knowledge, but they can explain it in simple terms. And for you, if you don’t have the technical know-how, have the relevant people explain it to you “like an orange”, in other words, using something you already know. A lot of people in charge feel like they need to communicate a certain sense of authority, so they end up smiling and nodding, but they haven’t got a clue what’s going on. If you are trying to maintain the technical aspects of your business efficiently, or you are running a technical business, you need to know what is going on in a manner you understand. One of the big problems in business today is lack of knowledge, and so, excuses get passed from pillar to post and this causes infinite problems for the company further down the line.

 

Get The People Who Know

Simple, isn’t it? You don’t know what’s going on, so get someone who does! If you are confident in the people you’ve hired to do a specific job, then you are going to be able to run your business more efficiently. Remember, it’s about having a symbiotic relationship with these people, so they can explain to you what is going on in terms that you understand, but likewise, they have such a unique set of skills, that you need to learn how to manage them properly. In other words, you need to let them fly under their own initiative, so they can do their job properly. Often, you have to place a lot of trust in these people to make sure they are working efficiently. You only have certain benchmarks, and if you are not hitting targets, you need to find out why. And so, finding the right people who know how best to do the job and that you can trust is gold.

 

In any business where you don’t feel like you’re speaking the language, the temptation can be to paper over the cracks, or to make it look like you are in command, or even faking it until you make it. But the fact is you need to make the most of the people you have at your disposal. Ultimately, the best leaders who know nothing about a certain technical aspect get the right people to explain it to them. You don’t have to know everything, just as long as you know how to manage the people who do.

 

 

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Elita Torres

I have over 20 years experience as a leader, first as a General Manager for several Big Box retailers with over 100 employees, then as a district manager overseeing an average of 23 stores. Currently, I am a Sales Director overseeing 4 Districts. My passion for leadership and personal development has led me to share my journey in a Blog. Find out more on http://www.leadgrowdevelop.com/about/