SendPulse platform review 

Inconvenience from integrations, data leaks, and information loss encourages business owners to search for the perfect omnichannel marketing solutions. These platforms help manage marketing tasks, store contact data, manage deals, and communicate with clients in one place. However, sometimes it can be difficult to find great software when considering the price-quality ratio. To implement multichannel marketing, marketers should have a reliable platform that will support all their fresh ideas and launch campaigns across Instagram, Telegram, WhatsApp, and inboxes. 

Since searching for the right solution is time-consuming and tiring, it wouldn’t be superfluous to consider an affordable platform that doesn’t sacrifice quality to all well-known competitors such as MobileMonkey and HubSpot.

After using several popular platforms, you can conclude that SendPulse combines useful marketing products and a user-friendly interface suitable for ecommerce business. If you don’t have experience using an all-in-one marketing solution, the platform will be a perfect choice because of its ease of use. Without knowledge of the code, you’ll be able to successfully launch chatbot, email, and web push campaigns and reach your audiences on multiple channels. Moreover, when developing chatbot flows, you can combine several channels like Telegram, Instagram, Facebook Messenger, web push, SMS, and landing pages to communicate your marketing message. 

Free CRM

If you want to automate your communication with customers, the platform’s free CRM will be helpful. The CRM enables you to import all your customer data and store all information in one place. With an accurate database, your marketing and sales team can effectively reach prospects and send them personalized offers. The software automatically creates deals in CRM based on customer actions. It allows changing a deal stage once a client completes a payment using your chatbot. 

With this CRM, you can track the progress of deals, assign tasks to your team members, and stay in touch with customers. To be aware of new deals and instantly react to new consumers, SendPulse’s CRM enables you to set up alerts. After a new deal is added to the CRM, your salespeople receive a notification. It helps instantly contact a new customer and avoid missing a sale.

At a glance, you can understand how to add new deals.

The platform will help you organize and store your customer data securely. See how easy it is to add contact information to SendPulse’s CRM.

Visual Chatbot Builder

With the platform’s help, you can set up auto-replies and communicate with customers on Instagram, Telegram, Facebook Messenger, and WhatsApp with the chatbot’s help. The bot assists your clients 24/7 and even closes sales. Consider integrating payment systems like PayPal, Stripe, Fondy, LiqPay, and others if you want to receive payments from customers through chatbots seamlessly. Since bots can update prospects on your product range, send product catalogs, arrange bookings, and check schedules, the number of your team’s tasks is reduced. Instead of focusing on repetitive tasks, your employees handle serious problems like service issues.

The platform’s visual chatbot creator allows you to create flows for popular networks like Instagram, Telegram, Messenger, and WhatsApp. Add a multi-channel subscription form to get more subscribers and increase conversion rates. 

When creating a chatbot flow, you should choose triggers.  Set up the sending of messages to kickstart the flow when site visitors use a specified action or word. For instance, after a new user subscribes to your email newsletter, this person receives a welcome message. 

You can add keywords for different scenarios and create a chatbot flow. In the example below, you can see how to design a message series if a client wants to book a treatment with you. Set the triggers to start the flow and provide forms to make a booking. You can attach URLs so your customers can explore the list and price of treatments.

The service offers small businesses to use its Chatbot Builder for free if the number of contacts doesn’t go beyond 1,000. If you want to cover a bigger audience, buying a paid plan will be more convenient. Compared to competitors, SendPulse has moderate prices. The Pro plan starts at $12 monthly (paid each month). While already having a reasonably low price, the platform allows you to save money by paying a year in advance. This way, the monthly price goes down to $9.60. Your business saves up to 20%. After purchasing a paid plan, you get unlimited messages, variables, and bots. The service allows you to receive payments, assign tags, and use webhooks.

After integrating your SendPulse bot to GPT-3, you can experience even more advantages of this technology. The model is already available within the service. Once you connect your chatbot and teach it how to respond to customers’ inquiries, your clients will receive natural answers using human language. The bot can search your knowledge base to find appropriate responses. Moreover, it can help users with a wide range of tasks such as translation, text generation, proofreading, text optimization, summary, poetry, etc. Depending on your business industry, the bot can boost your team’s productivity and improve customer experience.

If you are looking for ways to enhance the quality of your customer support and satisfaction with your company, consider integrating your chatbot with GPT-3. Your consumers will experience human conversation, receive accurate answers, and feel appreciated.

Bulk Email Service

SendPulse and their bulk email service empowers you to lead customers through every stage of their customer journey. The service lets you inform them about new releases, discounts, best deals, and specific products in a non-intrusive way. It makes email marketing the most user-friendly approach. 

The platform’s visual builder lets you design emails from scratch or use ready-to-go templates. Consider using Automation 360 or their free SMTP server if you want to send campaigns automatically. You can set up your email campaigns and send them to subscribers when they perform specific actions. For example, you can send a message informing about the abandoned cart. 

An abandoned cart on your website triggers sending an email reminding customers about the uncompleted checkout. The automation starts with clients who meet the set conditions and variables. The main goal of this series of automated emails is to encourage customers to complete the payment.

This is not the only function of Automation 360. With its help, you can develop an automated flow using all available SendPulse solutions like chatbots, web push notifications, email campaigns, SMS, pop-ups, etc. This way, you can leverage multi-channel communication. By reaching out to potential customers through different channels, you increase the chances that prospects will notice your products and get interested.

SendPulse allows subscribers to use the email service for free or purchase a subscription. With a free plan, you can send 15,000 emails per month to 500 subscribers, get 100 МB of image storage, use 3 sender email addresses and 1 domain, and build 5 flows, 1 event in Automation 360, and 1 landing page. In addition, you can verify 100 email addresses. The paid plans start at $8 monthly for 500 subscribers and covers unlimited emails, 200 МB of image storage, 5 saved segments, 10 flows, 10 events in Automation 360, and 3 landing pages. Moreover, you can save costs by buying an annual subscription at a 20% discount and paying only $6.40 per month.

Smart Pop-Ups and custom Subscription forms 

You can collect information about website users and convert them into customers faster with pop-ups and email subscription forms. The platform offers a great choice of templates that you can use to create a smart widget. SendPulse has different formats you can choose from to suit your website. The service provides 30 free templates so that you can choose the necessary layout. 

By using display conditions, customize your communication with website visitors. Pop-ups are displayed based on specific customer actions. For example, a pop-up can emerge when website visitors scroll the page or click specific links. Consider setting up personalized messages based on customer history with your company. 

The screenshot below shows that designing a pop-up with the service is really easy. You need to choose a template, position, and write text. Set up scenarios, and your pop-up is ready to go.

SendPulse provides customers with two plans, including a free and a paid one. The free plan encompasses 10,000 unique visitors per month, 3 projects, and 10 active pop-ups per project. The “Standard” paid plan provides you with 10,000 unique visitors, unlimited projects and pop-ups without the SendPulse logo, 10 domains per project, webhooks, Google Analytics, and lead location data for $8 monthly.

Online course builder

SendPulse’s visual course creator empowers you to design online courses, share your expertise with students worldwide, and promote your information product across the most effective channels. With its user-friendly editor, you can design professional courses in no time. 

The platform allows you to change fonts and colors, add multimedia (images, videos, and carousels), attach files, and create tests. Below you can see how easy it is to add and design a course lesson based on your requirements.

Upon the completion of the lesson or section, your instructors can create tests to assess the knowledge and skills of your students. You can provide multiple-choice answers and give grades depending on the number of correct answers.

As you can see below, designing different formats of tests is easy by adding multimedia. Choose one or multiple correct answers for your questions.

Consider using the course builder for free or buying a paid plan. The free plan includes 200 students, 3 courses, 1 instructor, 1 GB of file storage, and API access. With the paid plan, you get unlimited courses, 10 instructors, 15 GB of file storage, API access, and can receive payments from students.

Landing page creator

The service enables you to develop a landing page, online store, or link page for your social media. You don’t need to be a programmer to design a landing page for your business with a drag-and-drop builder. Pick up a template from the library and adapt it to your company. SendPulse allows you to add multi-channel subscription forms and collect website visitors’ data. If you want to accept payments through your website, consider adding product cards and payment buttons. 

In the screenshot below, you can see how to work with a drag-and-drop builder. Choose a suitable template for your niche and edit its font, color scheme, and text to comply with your needs. It will take you minutes to have your landing page ready.

You can create 1 website of a total of 50 pages for free. If you want to publish more sites, then it’s better to consider a paid plan. The cheapest will cost you $13 per year and cover 3 websites of a total of 500 pages, a custom domain, payment buttons, and no SendPulse logo.

This all-in-one solution helps you manage multiple tasks within one platform without special skills. You can use it to create and promote your product through the most effective channels. Compared to competitors, it’s also a cost-effective tool with a user-friendly interface.

Author bio: 

As an author and a marketer, Alex is working with various SaaS platforms to spread noteworthy insights and best practices for seamless small business promotion. With free time on his hands, Alex goes trail running or cycling.