We’ve all been there: an otherwise decent work day soured by a customer set out to make everything ten times harder than it needs to be. Usually, customers are great and can be enjoyable for business partners to get to know and build rapport with. But every so often, we run into one that just … Read more
While many businesses focus on outsider threats as their primary concern when it comes to cybersecurity, insider threats are just as likely — if not more likely — to compromise data and network safety. While outsider security threats may seem more menacing, insider threats are actually dangerous because of their inconsistency. Insider security threats … Read more
Who do many smart and capable people end up plateauing, or failing? They work so hard to achieve a level of success, only to stay stuck in their current state, or worse move backward to where they were. For my regular readers, you may already know that I have over 20 years of experience leading … Read more
Depending on your age, you may remember a time when you had to visit a potential employer’s office location if you wanted to apply for a job. Chances are, employers reached out to potential candidates by advertising on the local or national newspaper. Later, job sites were born making it easier for both employers and … Read more
Companies work very hard to keep their costs down in order to gain more profits. Often, they take the quick route of cutting expenses including payroll to keep their bottom lines healthy. One area that is often overlooked is employee engagement. When it comes to productivity in the workplace, employee engagement tops the list of … Read more
Life is not easy, and success does not just happen. It takes hard work and it takes the belief that you are able to get through the worst days and keep going. Your ability to believe in what is possible is your first important step. Despite what the imposter syndrome quiz tells me, I sometimes … Read more
The main reason why there are so many productivity apps available is simply that there is a strong demand for it. People are desperately trying to improve their productivity by testing different systems and processes. Is it possible that the perfect system is not one that was recently invented, but one that has been available … Read more
Jobseekers are understandably concerned about making a good impression during the application and interviews processes. They will invest a substantial amount of time tweaking their resumes, practicing their responses to common interview questions, and obsessing over their choice of outfits for the big moment. In short, they want to have as much control as possible … Read more
When I was in high school, I had a plan. It was so clear and nothing was going to get in my way. I wrote a list of goals that I needed to accomplish. At the time, they were what I believed was really important. Throughout the year, my priorities changed. What I thought was … Read more
Motivate Employees by Unlocking Potential Your company has a vision — perhaps this vision is bold and cutting edge, bound for greatness, or perhaps it’s a little more modest, simply filling a need in the existing market. But it’s a vision nonetheless, and you are determined to see it fulfilled. However, your employees may … Read more
There used to be a time when it was popular to focus on one’s intelligence, attaching I.Q’s to successful people as a reason to explain their success. Then, Peter Salovey and John D. Mayer coined the term “Emotional Intelligence” in 1990 describing it as “a form of social intelligence that involves the agility to monitor … Read more
What do you want from your future? When you picture yourself ten years from now, where do you see yourself? For many, this vision is clear. People usually don’t have a problem deciding what they want from their future. Unfortunately, people don’t decide their futures. It is not enough to just know what you want. … Read more
In order to become consistent in leadership effectiveness, leaders must first work hard on their own personal development. They must first challenge themselves to become more before expecting it from their teams. When I graduated from University, I thought my school days were over. I was always ambitious and quickly learned that in order to … Read more
Today, both customers and employees expect much more transparency from businesses than before. Employees want to work for companies who have the right values and customers are more loyal to customers that they can connect with. Employees want to work for businesses that they trust and customers want to shop with companies they trust. Transparency … Read more
It used to be perceived as a required skill to be able to multi-task. To hustle as much as possible and do as much as possible. Then, we started hearing the stats about the negative impacts to productivity and health. Does this sound like you? Then maybe you are you taking too much on. I … Read more