If you have ever been part of a business or are a business owner yourself, you understand how important customer experience (CX) is. Providing better CX is usually about listening to customer feedback. If you learn the art of listening, you will have more satisfied customers, which is important. Because happy customers are quite literally […]
10 Ways to Listen Better in Business and in Life Read More »
Covid-19 has left serious consequences on the economy. No one can change that. However, if you want to stay afloat, you have to do your best to adapt to the reshaped world of business. Being paralyzed by fear of uncertainty can take your business into irreversible ruin. To avoid that, you have to act on
Tips for Writing a Successful Business Strategy for the Post-COVID Business World Read More »
2020 has been a challenging year for entrepreneurs and small businesses, perhaps the toughest many will ever face. But one area of growth — unbelievable growth — has been e-commerce, which is projected to hit nearly $710 billion in sales for the year in the U.S. And because online ordering has caught on with people
How to Design a Home Page That Makes Your E-commerce Site Take Off Read More »
Photo by Christina Morillo from Pexels In business, it is so important to have staff that are motivated and wanting to work. They are the integral cog to your company, and therefore you want them to do as well as possible and feel happy under your leadership. You could have the best staff in the
Top Ways to Motivate Your Staff Read More »
While many bemoan the engrossing effects of technology, it has made daily life far more productive than in previous decades. Practically everything has become more efficient through the use of innovative software. However, it can be difficult to keep up with every update. So, here are six forms of smart workplace technology to use that
6 Types of Technology That Increase Everyday Productivity Read More »
The COVID-19 pandemic has transformed businesses by leaps and bounds. For those in a retail business, like groceries and malls, the change means allowing only a limited number of customers at a time in your store so that customers won’t be in close contact with one another. Service-related businesses like salons and hotels are in
6 Tips for SME Business Owners During Crisis Read More »
As everyone may agree, running a business can be quite complicated and time-consuming. This is especially true for proprietors of small to medium businesses, as they are faced with the challenge to maintain quality and control costs despite having a limited workforce. Unlike big enterprises, smaller companies don’t have the luxury to have multiple teams
5 Signs That It’s Time to Start Outsourcing Read More »
Running a small business can come with plenty of challenges, especially when you are taking steps to become more streamlined and organized. That doesn’t mean, though, that you need to feel overwhelmed. There can be many simple ways to improve the efficiency of your small business. Use the Right Tools One way to improve your
How To Run an Efficient Small Business Read More »
It doesn’t matter whether your business has been a market leader for decades or whether you have only just launched your venture, you need to consider how to futureproof your startup. There are more small businesses than ever, as more millennials follow their entrepreneurial dreams. To compete with your rivals, you need to be thinking
The Essential Guide To Driving Your Business Into The Digital Age Read More »
Nobody wants to be the overbearing boss, but sometimes you need to take extra care to make sure the business is running as it should. Thankfully, employees know that they have to be watched and directed as part of their daily working lives. It’s not that they have to be given a babysitter, but they
Hawkeye Activated! How Can You Be A Watchful Business Owner? Read More »
Leadership. Essential and effective when done right, but aversive and regretful when done wrong. I am positive you know exactly what I mean. Leaders can provide us with both positive and negative experiences. However, we can choose to be led by people who promote good and not those who want to become masters upon others.
6 Situations When Leadership Goes Wrong Read More »
Have you ever participated in a KPI development meeting? Typically, these sessions are fairly productive and mostly positive. The participants quickly define a bunch of good indicators and it seems like a great start (or, at least, they seem to be good until implementation). In two weeks, when a team leader assesses the performance of
4 Easy Tips How to Create KPIs to Improve Teamwork and Achieve More Read More »
Photo by Serpstat from Pexels There is nothing better than having your own business. You can set your own hours, work from wherever you like, and it is down to you to scale it up or down depending on whereabouts you are in your career journey. While there are undoubtedly many plus points to starting
Four Things To Consider Before Starting Your Own Business Read More »
In industries that rely heavily on transportation (like trucking, food delivery, and more), the cost of running and maintaining a fleet of vehicles is a significant portion of your total operating cost. A single truck tractor in a shipping fleet, for instance, cost an average of $166,632 in 2019. And that’s only for for-hire fleets.
Fleet Management Processes: How To Optimize Your Fleets in 2020 Read More »
Becoming a great leader requires many attributes and qualities, including being disciplined, organized, and true to yourself. If a person hasn’t mastered leading himself, it is highly unlikely for them to become a great leader. According to industry experts, the journey to leadership requires self-development and self-awareness. Let’s take a look at some important stats
Great Leadership Begins With Self-Leadership Read More »
