RESOURCES

Tools and Resources to help in your Personal Development and Leadership journey.

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How Will Consumers Benefit From More Contact Center Automation?

Say the word ‘automation’ to any senior businessperson and their eyes light up. It’s especially true in the contact center, where thousands of customer interactions take place. Automation means lower costs. It means fewer errors. It means 24/7 service. That’s all great… for businesses. But does any of that help customers? Let’s find out! Here […]

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The Simplicity of Using PDF Champ for Business

PDF is one of the most popular formats which is used with various applications, operating systems, and hardware. This format is popular among businesses, individuals, institutions, and professionals. There are many applications that allow you to open and create PDF files. However, they all have different capabilities, and all of them also have certain limitations.

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A Collection of the Best Advanced Investment Tips From Billionaires

Investors who are just starting out have what seems like unlimited advice, classes, and guidance at their fingertips. But once you’ve gotten a handle on the basics, it financial advice can start to feel repetitive. There are only so many times you can read Warren Buffett’s advice to “buy and hold” before you feel like

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What’s the Difference Between an Affiliate Program and a Referral Program?

Affiliate programs and referral programs are powerful customer acquisition strategies that tap into your business’ word-of-mouth growth potential. And although affiliate and referral marketing share the same goal of getting referrals through incentives, they target different audiences with different types of rewards. Here’s a quick breakdown of the differences:   REFERRAL PROGRAMS AFFILIATE PROGRAMS Rewards

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LEED: The Way to a Greener Community

One building that makes a positive step has tremendous potential to influence the rest of the community to follow suit. When this principle is applied to sustainability and renewable resources, it can lead to an overwhelmingly encouraging outcome. For instance, many new construction projects are being built to LEED certification standards. This program recognizes architects

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Is Your Operating System Strategy Agnostic? 7 Reasons Why It Should Be

There are advantages to having flexibility in your server and operating system strategy.  But what are some of those advantages of staying agnostic and independent? Why should this even be a question that you consider as a business owner?  To find out why an OS strategy should be agnostic, we asked seven fellow data storage

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Why Court Reporters Continue To Be One Of The Most Essential Roles In The Room

If you’ve watched any fictional courtroom drama play out in film or TV, you’ll often see the defense and the prosecution fight it out to convince a jury. While they all have big passionate monologues, there is one role that never seems to get a line. The court reporter might seem like a minor role

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How to Run a Successful Delivery Company During COVID-19

The COVID-19 outbreak has completely changed the way we live, the way we do business, and the way our economy functions as a whole. Many states are still in lockdown. More people are being asked to work from home. Video conferencing and Zoom have replaced face-to-face interactions.  And with so many people being asked or

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