Workplace Well-Being We all know that some workplaces can be hard on the well-being of employees. Sometimes the job is stressful; supervisors may have poor management skills; or perhaps the work environment simply does not provide opportunities for staff to achieve a positive work-life balance. Whatever the cause, the known consequences of poor mental well-being … Read more
Teresa Hopke, CEO, Talking Talent 2020 is the year that has changed our world of work forever. It’s been challenging in so many ways – and it’s also had a huge impact on leadership. From boardrooms to living rooms, meeting rooms to spare rooms, leadership has moved away from face-to-face interactions to digital communications. At the same … Read more
A lot of recruiters don’t realize that a job description is vital to the hiring process. It can have a lasting impact on your hiring process. At its core, a job description is an advertisement that sources applications from job seekers. And the point of drafting a good job description is to find someone who … Read more
Say the word ‘automation’ to any senior businessperson and their eyes light up. It’s especially true in the contact center, where thousands of customer interactions take place. Automation means lower costs. It means fewer errors. It means 24/7 service. That’s all great… for businesses. But does any of that help customers? Let’s find out! Here … Read more
At first glance, tracking employee time seems pretty straightforward. Your employees simply denote the hours they were at work on a timesheet, or punch a time clock and turn their time cards in at the end of the week or month. What could go wrong? As it turns out, a lot. The ability to … Read more
As the presenter or emcee (MC or master of ceremonies), you have a crucial role to play in an event. You make sure that the gathering will run smoothly by controlling the sequence and timing of the different segments of the production. Without you, the occasion or conference won’t have any flow, structure, and entertainment. … Read more
Imagine an ideal workplace. Do you think of your own workplace? And when you do, does it evoke an image of a place you’d happily go to and work in every day? Or is it the sort of drudgery you drag yourself to for the sake of that paycheck you receive every month? Whether you … Read more
One significant way we can take on personal development is by challenging ourselves with new frontiers and setting new goals. Increasing our exposure to new experiences through progressive resistance helps us to learn more about yourselves as well as develop skills that make us more adaptable, flexible, and having an expanded capacity to respond to … Read more
Small businesses are at risk of facing legal challenges at some point in their operations. The most crucial strategy for them is to anticipate and effectively tackle these common commercial problems in a proper way. It is therefore important to invest in legal help on the onset of these legal inconveniences. A lawyer specializing in … Read more
Picking the right platform to build your website is the first step that can aid in your future digital marketing effort. Among the host of CMS available, WordPress is a widely used platform to create responsive websites and blogs. One of the reasons for its popularity is the extensive list of themes that it offers … Read more
During troublesome times, we look to leaders to take charge and help their teams make it through the unknown. What’s the key to being a good leader, though? Do expectations change during uncertain times? To help leaders become as strong as they can be, 10 thought leaders have shared their insights below on how to … Read more
The title CEO often means Chief Executive Offer. But, CEO can have a variety of meanings to different organizations. For example, it may also mean Chief Engagement Officer. Organizations create their own meanings for their leadership roles that can differ from similar titles at others. What are the different types of leadership titles and why … Read more
Image:Pexels Starting a new business is an exciting but challenging opportunity. While you’re in the early stages of setting up, it’s worthwhile finding out what support is available to new businesses and how you can take advantage of it. Business loans The obvious place to start when you’re looking for financial support to get your … Read more
Running a business has always been a difficult venture. With the incoming economic recession due to the pandemic knocking at our doors, this already difficult task is only going to become more challenging. But, knowing about the danger is the first step in avoiding it, and fortunately, ways to cut down various types of operational … Read more
As a business owner, you have many important decisions to make. One of those key things is whether to outsource or not. While you want enough marketers to carry out effective strategies to improve sales, you don’t want to have so many that it’s eating up your profits. If you’re looking to get a marketing … Read more