The Essentials In 2020 – Taking Care Of 21st Century Customers
What classes as customer service now is entirely different from the 70s and 80s. Back in the day, companies could get away […]
Tag: customer service
Caring – Does It Have A Place In Your Customer Relations?
Everyone understands that a business needs to take care of its customers, but do you need to care for them? Do emotions […]
4 Ways To Gain Your Customer’s Trust Online
The world has gone digital, and yet there is something we don’t trust about that. It’s still so different from what we […]
Don’t Let Dead Dial Tones Kill Your Business
If you’re starting a business in 2018, the chances are that you’ll consider your online presence before anything else. We’re all about […]
Common Customer Concerns And The Counters
With all the technology at a company’s fingertips, it’s easy to focus on the things which are unimportant. As Steve Jobs says: […]
4 Simple Ways To Impress Your Next Big Client
Ever wanted to impress your clients and show that you’re in-the-know? Want to let your clients see as you as a professional, […]
Are You Doing Enough To Keep Your Clients Happy?
Your customers are the most important people in your business. Fact. If they aren’t backing your business by spending money, the whole […]
2 Reasons Your Customer Service Sucks
If there’s one thing all business owners and experts can agree on, it’s that customer service is crucial to the success of […]
The Only Things Your Customer Needs
If you are in a business of any kind, you need to make sure that you are thinking about your customer at all times. It is only […]
It’s All About Image – How To Wow Your Clients From The Start
First impressions count for a lot in this world, and that’s particularly true in business. While a great initial impact won’t secure […]
Is Your Relationship With Your Customers All That It Could Be?
Companies are prone to taking their customers for granted, especially after they’ve navigated the initial teething problems and have established themselves as […]
11 Types of Difficult Customers and How to Handle Them
We’ve all been there: an otherwise decent work day soured by a customer set out to make everything ten times harder than […]